GUEST INFORMATION AND POLICIES

RATES
All rates are based upon double occupancy. There is a $25 fee for each additional guest per room. All rates include a full gourmet breakfast cooked to order and a wine & cheese social hour each day of your stay.


CHECK-IN/CHECK-OUT
Check-in is between 4:00 p.m. - 8:00 p.m. and Check-out is by 11:00 a.m. With prior arangements, we will honor a late check out when possible and upon your request. If you plan to arive after 8:00 p.m., please let us know and we'll be happy to accomodate your schedule.


MINIMUM STAY
We have a two night minimum stay on holidays, special events and weekends.


CANCELLATIONS
We have a 10 day written cancellation policy, or 21 days for holidays or group reservations. Any deposit taken is refundable (minus a $35.00 service fee) if at least 10 days notice is given. For cancellations with less than 10 days notice the canceling guest will be responsible for the entire stay unless the room can be re-rented.


DEPOSITS
For all reservation made with greater than 10 days advance notice, we require a deposit of 50% of the total charge at the time of reservation with the balance due upon arrival. For all reservations made with 10 days or less advance notice, the total charge is due at time of reservation.


TAXES, GRATUTITIES & CREDIT CARDS
All rates are subject to 10% Virginia Lodging & Sales Tax. Gratuities for the housekeepers and breakfast servers are left to each guest's discretion. All major credit cards are accepted. Personal checks are accepted for full payment but must be received at least 10 days prior to your arrival.


BREAKFAST AND WINE & CHEESE SOCIAL HOUR
Full gourmet breakfast cooked to order is included. Breakfast is usually served between 8:00 a.m. and 9:00 a.m. but may be served earlier or later with prior arrangement. Wine and cheese are served evert afternoon between 4:00 p.m. - 6:00 p.m. We welcome any dietary requests or restrictions at time of reservation.


SMOKING
Smoking is not permitted inside the Inn. Smoking outside of the Inn is permitted unless other non-smoking guests are present.


CHILDREN WELCOME
Well-behaved and adult-supervised children five years and older are welcome and are charged as an additional guest.


PETS WELCOME
We welcome well-behaved dogs and have one room available on our lower-level for you to bring up to two pets. Dogs must be crated if left alone in the room and you are responsible for any damages. There is a $25 daily fee for the first dog and $15 for an additional dog.


ROOM SERVICE
Room service is available upon request for breakfast during meal service hours.

 

© 2010 Chestnut Hill Bed & Breakfast Inn